Relevant Experience

Advanced Repair Agent

Geek Squad

April 2023 - current// Manchester, NH

Achievements/Tasks:

• Diagnosing client PCs
• Replacing PC parts as needed
• Scheduling follow-ups for clients

Product Specialist

Best Buy

October 2022 - April 2023// Manchester, NH

Achievements/Tasks:

• Directing customers to product
• Handling packaging of online orders
• Assisting in loading of heavy product in customer vehicles

Customer Service Advocate

Fidelity Investments

November 2020 - March 2021// Merrimack, NH

Achievements/Tasks:

• Answering phones to address consumer concerns
• Basic account maintenance
• Customer Service

Athlete

Nike

December 2018 - November 2020// Merrimack, NH>

Achievements/Tasks:

• Customer Service
• Training New Hires
• Merchandising
• Recovery
• POS Checkout
• Member Signups

Event Staff

Party Vision

June 2018 - September 2018// Amherst, NH

Achievements/Tasks:

• Customer Service
• Constructing and deconstructing of giant inflatibles at events across New England
• Trained new hires
• Cleaned equipment

Sales Associate

Big Lots

February 2016 - August 2017// Goffstown, NH

Achievements/Tasks:

• Customer Service
• Trained new hires
• Organized back room
• Merchandising
• POS Checkout
• Unload shipments

Sales Associate

Sports Authority

July 2014 - October 2015// Amherst, NH

Achievements/Tasks:

• Customer Service
• Online Orders
• Backroom organization
• Merchandising
• Recovery
• POS Checkout